Terms and Conditions

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These Terms and Conditions ("Terms") govern your use of Jadorie/jadorie.com (referred to as "we," "our," or "us") and outline the rules, responsibilities, and obligations that you, the user, agree to when accessing or using our e-commerce platform. By using our website and making purchases from us, you acknowledge and agree to abide by these Terms.

By accessing or using our e-commerce website, you affirm that you have read, understood, and accepted these Terms. If you do not agree with these Terms, please refrain from using our website and making purchases.

Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

• You agree to provide accurate and complete information when placing an order on our website.
• Please check your email from Jadorie immediately to confirm the accuracy regarding your order information.
• We reserve the right to refuse or cancel any orders at our discretion.
• Payment information is processed securely, and we do not store your credit card information.

• Shipping information, including shipping methods and delivery times, is detailed on our website.
• You may select your desired shipping method after placing your mailing address during the transaction process.
• Local delivery (5 miles from HQ) 1-3 Days consist of the following zip codes: 95605, 95811, 95814, 95815, 95816, 95817, 95818, 95819, 95820, 95822, 95825, 95833, 95834.
• We are not responsible for any direct or indirect damage or defects to item(s) or surroundings after local delivery.
• We are not responsible for any direct or indirect damage or defects to item(s) after item(s) are sent to USPS.
• However, we would like to be informed about any incidents to better our shipping process and assist you where we can.
• We do not offer a return policy at this time due to the nature of our products. Please refer to our separate "FAQ" for details on returns and refunds.
• If you have further questions, please contact the support team at support@jadorie.com.

• We make every effort to provide accurate product descriptions, including images, specifications, and pricing.
• In the event of inaccuracies, we reserve the right to correct errors and update information without prior notice.

• All content, logos, trademarks, and intellectual property on our website are the exclusive property of Jadorie. You may not use, reproduce, distribute, or modify our content without prior written consent from us.

• If you create an account on our website, you are responsible for safeguarding your account information, including your username and password.
• You agree to notify us promptly of any unauthorized access or security breaches related to your account.

• Our products are intended for personal self-care and wellness use. It is your responsibility to use them as directed.
• We recommend that you consult with a healthcare professional before using any self-care products, especially if you have underlying health concerns or sensitivities.

We reserve the right to terminate or suspend your access to our website at our discretion, without prior notice, for any violation of these Terms.

To the fullest extent permitted by California law, we are not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or products.

We may revise and update these Terms from time to time. Please review the Terms periodically, and your continued use of our website constitutes your acceptance of any changes.

These Terms are governed by and construed in accordance with the laws of the State of California. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located within the State of California.

If you have any questions or concerns regarding these Terms and Conditions, you may contact us at support@jadorie.com.